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Program: Settlement Program
Organizations: Vanier Community Service Centre
Phone Numbers: 613-744-2892
Fax: 613-749-2902
Email: cscv@cscvanier.com
Website: www.cscvanier.com
Address: c/o Settlement Service, Vanier Community Service Centre
290 Dupuis St
Ottawa, ON
K1L 1A2
Intersection: Vanier Pkwy and Montreal Rd
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Hours: Administration and services: Mon-Fri 8:30am-12noon, 1pm-4:30pm
Executives: Andrée-Anne Martel - Executive Director
amartel@cscvanier.com
Contacts: Helena Arruda - Director of Newcomer Services
613-744-2892 ext 1051 * harruda@cscvanier.com
Service Description: Formerly Immigrant Settlement and Adaptation Program

Orientation and Adaptation Services
Needs assessment and Information and referral to community and social services * support with finding housing, child care, registering children in school and health care * help filling out government forms including housing and immigration sponsorship forms * community support through volunteer befriending, conversation circles to practice English or French * help with connecting to language classes * workshops to reduce stress of adjusting to Canadian culture

Translation and interpretation services: professionally trained interpreters with expertise in health, community and social services (by phone and sometimes in person)

Citizenship Preparation -- courses, tests and activities to help newcomers prepare for the citizenship test * offered in French only * citizenship preparation courses on-site

Employment Counselling and Preparation Bridging services : connects skilled or internationally trained professional newcomers to employment with job placements, mentorship, volunteering and networking connections in their preferred fields

Job search centre : walk-in job search centre * access to computers, Internet, fax, photocopier, telephone * staff assistance available * resource materials * job boards * labour market information

Job search preparation and training: developing strong job search strategies and workplace communication skills

Employment counselling: resume help, job readiness clinic, employment counselling, skills and career development and help in establishing social and professional networks

Franco-immigrant integration portal (PIFI): French-speaking newcomers only Facebook group intended to be a place for friendly discussion on various settlement and integration issues
Fees: None
Application: Call or drop in to make an appointment
Eligibility - Population(s) Served: Programs are open to:
  • permanent residents
  • convention refugees and protected persons
  • foreign students
  • temporary foreign workers
  • foreign students with work permit (post-graduate)
  • applicants for Humanitarian and Compassionate
  • Considerations with an approval letter


Must live in Vanier - Postal Code K1L
Languages: Arabic, English, French, Haitian Creole, Kirundi, Lingala, Oromo, Somali, Spanish, Swahili, Arabic, English, French, Haitian Creole, Kinyarwanda, Oromo, Other - Lingala, Kirundi, Kinyamulenge, Somali, Spanish, Swahili

This information was last completely updated on: 9-3-2025


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