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Program: Urgent Service Access Team (USAT)
Organizations: Quest Community Health Centre
Phone Numbers: 905-688-2558
Crisis: COAST Niagara: 1-866-550-5205
Fax: 905-688-4678
Website: questchc.ca/participate-at-quest/usat
Address: 145 Queenston St, Suite 100
St Catharines, ON
L2R 2Z9
Intersection: Vine St S and Queenston St
Location: St Catharines (Queenston)
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Hours: Mon-Fri 11:30am-7:30pm
Contacts: Brenda Walters - Client Coordinator
905-688-2558 ext 301 * bwalters@questchc.ca
Service Description: Mobile outreach service for people who have frequent visits to the emergency department for mental health and/or addictions concerns * multidisciplinary team helps clients navigate healthcare system and connects them to community agencies for primary healthcare and mental health and addictions treatment

Program run in collaboration with CMHA Niagara, Community Addiction Services of Niagara, Niagara Health, and Segue Clinic
Application: Call * accepts medical and community referrals
Eligibility - Population(s) Served: People who make frequent visits to the emergency department for mental health and/or addiction concerns * people with an opioid dependency issue (current or within the last 12 months)
Languages: English
Area(s) Served: Niagara Region

This information was last completely updated on: 1-14-2026


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